Since Alamo Pools wants to make false claims and outright lies about my pool installation and how things have gone, every text, email, phone call, and picture that exists between Alamo Pools and I regarding my pool project will be posted in the tabs above. Here we go:
January 27(First contact) to March 15
All of these were from my first email to them until the day before the start of the project.
June 5 to August 8
The following emails are of the complaints I had brought up with Alamo Pools after repeatedly not having them addressed in our normal text communication. It also contains the subsequent forwarding of those emails to Mitchel Salas, the head foreman and owner, after our phone call we had on August 8th since he had claimed on the phone call that he never saw the emails I had sent Amor requesting a partial refund nor the videos of the workers not leveling the pool properly.
August 10th to August 14th
This is the response I received from Mitchel Salas after an almost 45 minute phone call on Aug. 8th, when we went over all the issues that had occurred, their forfeited LLC, and how we can move forward. In that phone call, I made it very clear I wanted to work something out that was beneficial for both of us. Although Mitchel tried blaming me for the stopping of the project on the phone call, which was not true, he eventually did apologize and the call ended on a good note after he stated he would review the emails that I had sent to Amor and get back to me. Below is his response and my subsequent responses back.
It was a bit off putting that in his response he still held the position that I stopped the project when I had explained it to him in the phone call then sent him the screenshots of Amor and I's text messages showing that was not true. He did not even offer anything other than to finish the project by pouring concrete even though the pool was still out of level, cracked, and with the gel coat peeling.
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